At D Kurti, customer satisfaction is important to us. Please read our return policy carefully before placing an order.

Eligibility for Returns

We accept returns only under the following conditions:

  • The product must be unused, unwashed, and in original condition

  • All original tags, packaging, and labels must be intact

  • The return request must be raised within 7 days of delivery

Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during sale or clearance offers

  • Customized or altered products

  • Products damaged due to improper use

  • Innerwear or accessories (if applicable)

Reasons Accepted for Return

Returns will be accepted only if:

  • You received a damaged product

  • You received a defective product

  • You received the wrong item or wrong size

Return Process

  1. Contact our customer support within 7 days of delivery

  2. Share your order ID and clear images of the product

  3. Once approved, we will arrange a pickup or provide return instructions

  4. Product inspection will be done after receiving the item

Refund Policy

  • Refunds will be processed after successful quality inspection

  • Refunds will be credited within 7–10 working days

  • Refunds will be issued to the original payment method

  • Shipping charges are non-refundable (unless the mistake is from our side)

Exchange Policy

  • Exchanges are allowed for size or color (subject to stock availability)

  • Exchange requests must be raised within 7 days of delivery

  • Only one exchange per order is allowed

Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order

  • Orders already shipped cannot be cancelled

Contact Us

For return, refund, or exchange requests, please contact:

D Kurti
Email: [your email address]
Phone: [your contact number